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First call resolution rate or the share of total incoming quantity of payroll software support calls without any escalation or call back is valuable. A 90% or greater same day resolution rate for client support calls is any indicator associated with the excellent payroll software customer support team. Exactly what is the first call resolution rate… Read More

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Google Voice has a widget you'll be able to embed within your website. Anyone who uses your widget can call you, and your phone number is always kept secluded. You can have multiple widgets with different settings. For example, in case you feature each and every your salespeople on your website by providing them with their own page, you can create … Read More